Privacy Policy & Procedures

Patient Records

It is critical that we have your current address, phone number, and email address on file. Please make sure our front office is made aware of any changes.

For your convenience, we utilize a text message and email appointment reminder service.

Covid Policy

Please note, for the safety of yourself and others, we will under no circumstances treat you if you present with or have had any of these symptoms in the last 14 days:

  • Fever of 38ยฐC and greater

  • Cough

  • Sore Throat

  • Shortness of Breath

  • Difficulty Breathing

  • Flu-like symptoms (aches and pains)

  • Runny Nose and Nasal Congestion

Please arrive ready to fill out our electronic covid screening questionnaire. No food or drink is permitted at this time.

Billing & Payment

We accept the following forms of payment: Cash, Visa, MasterCard, and midnight body Gift Cards.

REFUNDS

We do not accept returns or refunds on purchased products, services, or packages, used or unused. If the product you purchased is damaged, it may be exchanged within 14 days of purchase. You may also exchange products within 14 days of purchase if unused and unopened. If you have a pre-purchased package and want to apply the remaining balance to additional or different services we will honor the amount owing. Any services pre-paid on file never expire and can also be gifted to anyone of your choosing.

MISSED APPOINTMENTS AND CANCELLATIONS

We maintain a strict cancellation/no-show policy. In order to cancel your appointment, you MUST call or email a minimum of 48 hours in advance. Social media direct messages or text messages are not an acceptable mode of cancellation and will not be recognized by our staff.

Any missed, late canceled, or changed appointment without 48 hours notice will result in the loss of your deposit and an additional deposit will be required for your next treatment. Any late arrivals will shorten your appointment time and will not be made up by running into the next client's scheduled appointment. We understand that cancellations may arise and in the case of circumstances that are beyond our control, we will reschedule your existing appointment and no charges will apply.

Why Midnight Body?

Exceptional Service

Stunning Results

Skill, Experience, and Safety

Comprehensive Treatment

Customized Care

Unrivaled Patient Experience